A. Ordering
1) Placing an order
To place an order, the Purchaser must select the Product(s) of his/her choice and place them in his/her shopping basket.
The Buyer may access the basket summary at any time until the order has been definitively validated, and may correct any errors in the information entered.
The order is deemed to have been received by HYPHEA when HYPHEA has access to it.
As part of the order, the Buyer is invited to provide its contact details for delivery and billing purposes. All fields marked as mandatory must be filled in. Orders that do not include all the required information cannot be validated.
The Buyer guarantees that all information given on the order form is accurate, up-to-date and sincere, and is not misleading.
He/she is informed and accepts that this information is proof of his/her identity and commits him/her as soon as it has been validated.
2) Order confirmation
Once the order has been placed, the Purchaser will receive an email confirming the order, summarizing the elements of the order and the expected delivery date,
The Purchaser must ensure that the contact details entered are correct and that they enable him/her to receive the order confirmation e-mail. If the Purchaser does not receive the order confirmation email, the Purchaser shall contact HYPHEA at the address mentioned in the header of the General Terms and Conditions.
HYPHEA recommends that the Buyer retain the information contained in the order confirmation.
The order confirmation shall be deemed to have been received by the Purchaser when it can be accessed by the Purchaser.
B. Prices and Terms of Payment
1) Prices
They are indicated in euros, inclusive of all taxes (French VAT and other applicable taxes).
HYPHEA reserves the right, at its own discretion and on terms to be determined by it alone, to offer promotional offers or price reductions.
Prices do not include any delivery charges applicable to the delivery of the Products, which shall be invoiced in addition to the price of the Products. The amount of the applicable delivery charges will be indicated before the order is validated by the Buyer.
The applicable price is that displayed on the Site at the time the Buyer's order is registered.
In French Overseas Departments and Territories, customs duties or local taxes may be payable and may be invoiced upon receipt of the package by the Buyer, in addition to the price paid to HYPHEA. Such duties and taxes, the exact amount of which HYPHEA cannot determine in advance and therefore cannot inform the Buyer prior to its order, shall be borne by the Buyer, which shall be solely responsible for the proper completion of any declarations and/or formalities relating thereto.
2) Terms of payment, late payment and non-payment
The full price of the Products is payable at the time of order.
Payment may be made online:
- By credit card, using the secure online payment service indicated on the Site,
- ... or by any other means proposed on the Site at the time of ordering.
The Purchaser warrants to HYPHEA that it has the necessary authorizations to use the chosen method of payment.
HYPHEA reserves the right to suspend or cancel any order and/or delivery in the event of non-payment of any sum due by the Buyer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Site.
Penalties of an amount equal to 1.5 times the French legal interest rate will be automatically applicable to unpaid amounts from the first presentation of a formal notice by registered letter with acknowledgement of receipt.